Frequently Asked Questions
Everything you need to know about your MCE Creations experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At MCE Creations, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.